This is an era of digital transformation. Business success demands enhanced customer experience, faster delivery of services/products to customers, enhanced process transparency and better compliance levels. By investing in innovative technologies businesses can ensure continuous adaptation to changes and also avoid large recurring investments in restructuring their IT infrastructure.
Performance
- Consistent Delivery through strict SLA adherence and processes
- ITIL Framework based Delivery Management
- High availability
Cost Effectiveness
- Flexible Workload Management
- Flexible Pricing Model
- Optimizing IT usage
Low Risk
- Easy entry & exit (knowledge transfer & reverse knowledge transfer)
- Operational transparency (all activities in the trouble ticketing tool available to client)
- Access to co-located technical expertise/talent without violating IPR
End-Point Engagement
- Software distribution from single console, policy based distribution
- Centrally managed end point security
- Asset inventory and management
- Responsive and remote IT support
- Security compliance audit
- Software License Compliance Audit
- Vulnerability Assessment