Customers are demanding more in terms of convenience, collaboration, flexibility and customization. Retailers face the challenges of providing a unified set of systems, processes and data to support demanded by the customer. It is easier for customers to access information due to advancement in digital technologies. Hence, retailers are putting in place a digitalization business strategy that fuels growth.
Evolving trends and lifestyles have resulted in a new generation consumers desiring new, different, and customized goods, who demand to be recognized as individuals, and not as a demographic segment. Understanding these customers, engaging them as individuals and providing personalized experiences are essential for success. Equally important is building efficient merchandising and supply networks and optimizing operations to improve efficiency.
Our retail services at AVGI help retailers leverage data to make decisions that can help improve customer experience, operational efficiency and reduce costs. Our customizable solutions - IT and infrastructure, portal development and other Web based solutions, data warehouse enhancement, and automated inventory management - provide operational efficiency, productivity and cost savings. We provide a solution with the digital assistant backed by a robust analytics engine that helps customers navigate smoothly through the in-store journey and beyond.